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Support

Help with our games, your account and how we keep your details safe.

Updated 27 October 2026

About our games

Every game on Hollaah is ours. Our crew designs and builds them in-house and hosts them on our own server, so they open right inside the player on each game page with no download and no third-party ads. There are 31 games in total: reel games packed with bonus features, plus quick instant games like Keno and Plinko.

They all work on phones, tablets and computers, signed in or not. On a phone, press Full screen under the player for the best view.

Your account and signing in

Sign up with email and a password, or with Google. Accounts are optional. They add a coin balance, XP, levels, a daily drop and your recently played games.

  • You stay signed in through a secure session cookie that page scripts can't read.
  • Five wrong passwords in a row lock the account for 15 minutes.
  • Forgot your password? Use the contact form and pick Forgot password.

How we keep your details safe

All of our forms are server-based. When you sign up, sign in or send a message, the form goes straight to our own server, which checks it and then saves or sends it from there. Your account details are never written into the website's pages and are never visible to other visitors.

  • Passwords are stored only as one-way hashes, never as plain text, and never appear in logs or emails.
  • Account files sit in a private part of the server that can't be opened from the web.
  • Messages reach our team over an encrypted connection.
  • HTTPS protects everything between your device and our server.
  • Payment details are never asked for, because nothing is for sale.

Our policies

These explain how Hollaah works:

FAQs

Is it really free?

Yes. Every game is free and there's nothing to buy. Coins are virtual, worth nothing in cash and can't be withdrawn.

Do I need an account?

Nope. Every game plays as a guest. An account adds a coin balance, XP, levels, a daily drop and your recently played list.

How do I get more coins?

You start with 50,000. Every 24 hours you can grab a free 10,000-coin daily drop from My account.

How do levels work?

You earn XP for signing up, claiming your daily drop and opening games while signed in. There are seven levels, from Murmur all the way to Legend.

I forgot my password.

Send the contact form with the topic Forgot password. We'll check it's your account and help you set a new one.

A game won't load.

Hit Reload under the player, check your connection and try another browser. Still no luck? Tell us the game and your device through the contact form.

How do I delete my account?

Sign in, open My account and use Delete account at the bottom. Your account file is removed from our server right away.

Is my info safe?

Yes. Forms are handled on our server, passwords are stored as one-way hashes, account files are closed to the public and the whole site uses HTTPS. The privacy policy has the details.

Player Care

Need a break, a limit on your account or your account deleted? Send this form and someone from our crew will sort it out. For anything else, head to the contact page.

At least 10 characters. Never share your password.